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Best in 7 days
Best in 7 days
Best in 7 days
Best in 7 days
4.7 ★★★★★
Based on 1523 reviews
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Product Reviews
★★★★★ 1
***Serta should recall this chair!
Color: Grey
Serta quality and comfortable for office use only, casual home use isn't the same... the only reason I didn't give it 5 stars for ergonomics is that if you are not sitting upright in "office mode" and you want to slouch and relax, the seat makes you feel like you are always sliding forward in the chair? I assume that is because it's an "ergonomic" chair, but it is well built and worth the price in my opinion.
***Updated addition; after using the chair to work from home & casual use, it is still annoying to feel like it tilts forward unless you are sitting up perfectly straight! I have also noticed that if you get up or reposition yourself (due to the forward sliding) the seat height resets itself back up to the top!? So when you sit back down you have to lower the seat again... my last Serta chair never had these issues!! For the price point, this shouldn't be a chair I will be replacing after a few months - but not with another Serta!
****Second update = now 1 star! (Chair still looks new, I only work from home 1 day a week, and take great care of my things so there is no damage or even usage wear) After trying to make the best of this chair, it is even more annoying to use.. it now "groans" when any movement rocking back or forth... it still feels like it is forcing you to slide forward and feels like the chair wants your to fall out! Leaning back doesn't stay (no adjustment to keep from "leaning forward") so no matter what I do, I hate sitting in this chair more every day... and now I am very worried about buying another chair blind online!
***Serta should recall this chair!
*****Third update = Chair still looks and feels brand new, but now randomly will make weird creaking and groaning noises with every movement and as an added bonus it randomly just sinks to the lowest level without warning!!! Typing away and it just starts sinking until it hits bottom!
I don't know how an expensive chair could be so awful!!
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Reviewed in the United States on March 1, 2024
★★★★★ 5
Office chair
Color: Grey
I bought this chair for my son and he’s very happy with the comfort of it.
Very sturdy
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Reviewed in the United States on May 1, 2026
★★★★★ 3
Good chair, Hensley is more comfortable
Color: Grey, Color: Grey
Received chair in a large box and assembly was easy. Instructions call for 2-person assembly but I set out to do as much as I could by myself until someone else was available. No tools needed other than the Allen wrench provided. I assembled the chair in under an hour by myself. The 2 person portion of the assembly was for attaching the seat to the wheel assembly but I managed to attach it myself with some careful maneuvering. The chair is nice and comfortable enough, but I was spoiled by the comfort of trying a different Serta model (Hensley, now discontinued) ina store. I couldn't find that model anywhere else and the floor model was SOOOO comfortable with its Serta Smart Layers. I was hoping Bryce would be a close second. After trying Bryce for a few days, I'd say its a distant third. If I never met Hensley, Bryce might have a higher rating.
Update: based on other reviews, I made covers for the armrests to prevent wear and peeling of the padding cover.
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Reviewed in the United States on November 5, 2025
★★★★★ 5
Great Serta Chair
Color: Black
Great chair. Definitely need two people to assemble. Heavy!!
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Reviewed in the United States on May 2, 2026
★★★★★ 5
Comfort and Support
Color: Grey
If you're looking for an office chair with comfort and support in mind, then this is one you should consider. Item delivered on time as stated when purchased. Assembly instructions were quite clear, just make sure all parts are accounted for when opening box. Pay attention to the supplied screw sizing during assembly per the instructions. The supplied hex key, if used, will get the assembly job done, but would recommend using a cordless drill with clutch and appropriate sized hex bit for faster and less fatiguing hand work. Just be sure to start screws by hand first to make sure they start threading into the openings so you won't cross thread the screws. Once assembled, set the chair adjustments to your liking and enjoy a very nice looking, comfortable, and supportive office chair. I especially like the lumbar support built into this product. One last note, if you are going to use this product on hard surfaced floors it is recommended that you purchase soft office chair wheels (sold here on Amazon) because the wheels supplied are hard plastic and will scratch or mar hard flooring.
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Reviewed in the United States on March 6, 2020
